What information do we collect? How is it used?
We may receive, collect and store any information you enter on our website or provide us in any other way. We use this information for staying in touch with site members and visitors, communication (including newsletters and marketing efforts), optimizing our users' experience on the website, and for our own information and records. We will never sell this information to a third party, nor will we share your personal information to a third party without permission.
We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This is for our own use, to help us optimize our site experience so we can better serve our site members and online community.
About payment information and/or other information collected by our website host:
The HEF website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We have many methods of contact and communication with our site members, including our forums, direct messages, newsletters (email), and blogs on our site. These are the primary methods we communicate general information.
We may also contact you directly to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies if they are owed, to poll your opinions through surveys or questionnaires, to send updates about HEF, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via messages through our website platform (or the Wix Spaces app), email, telephone, text messages, and/or postal mail.
Cookies may also be used on this site, and may vary based on your browser and other factors. The following links will help you access your cookies settings on various browsers:
You can also find more information about cookies at https://allaboutcookies.org/.
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org. If you don’t want us to process your data anymore, please contact us at email@example.com.